Tka11 Privacy Policy — How Your Information Is Protected

1 What Information We Collect

When you create an account and use our services at tka11, we collect certain necessary information. This privacy policy clearly explains what data is collected and why.

Information Provided Directly:

• Full name, date of birth, and national ID number (for KYC verification)
• Mobile number and email address (for account communication)
• Mobile Banking/Nagad/Rocket number (for deposits and withdrawals)
• Residential address (as required by legal obligations)
• Passport or driving license (for optional verification)

Automatically Collected Information:

• IP Address & Device Type
• Browser & Operating System Information
• Information on which pages you visited and how long you spent on them
• Login times, game history, and transaction records

2 How Your Information Is Used

Tka11 uses the information it collects only for specific purposes, in accordance with this privacy policy. The table below outlines exactly how your data is used:

3 Who Your Information Is Shared With

Tka11 does not generally share your personal information. However, limited data may be shared in certain specific circumstances:

• Payment Processor: Only the necessary information is shared to process transactions via Mobile Banking, Nagad, or Rocket. These third parties also adhere to their own privacy policies.
• Game Provider: Third-party game engines are used for certain live games and slots. In these cases, only a session token is shared — no personal information.
• Law Enforcement Agencies: We may be legally required to share information under a court order or at the direction of a regulatory authority.
• AML Compliance: In accordance with international anti-money laundering guidelines, details of suspicious transactions may be reported to the relevant authorities.

4 Cookie Policy

Tka11 uses various types of cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Used to maintain your login session and ensure site security. The site will not function properly without these.
• Functional Cookies: To remember your language preference and game settings.
• Analytics Cookies: Used to understand which pages are visited most frequently, helping us improve the quality of the site.
• Marketing Cookies: Used only with your consent to help display relevant offers.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

5 Data Retention & Duration

How long tka11 retains your data depends on the type of information and applicable legal requirements:

• Account Information: Retained for a minimum of 5 years after account closure (legal obligation).
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• Game History: Generally up to 2 years.
• Marketing Data: Withdrawn consent results in immediate deletion.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.

Once the retention period expires, data is securely deleted or anonymized so that identification is no longer possible.

6 Your Rights

Under tka11's privacy policy, you have full control over your own data. You may exercise the following rights at any time:

To exercise any of the rights listed above, please [email protected] address. We typically respond within 30 business days.

7 Protection of Minors

Tka11 strictly refrains from providing services to anyone under the age of 18. Under our privacy policy and terms of service:

• Age is verified at registration. A national ID may be requested if there is any doubt.
• If a minor's details are reported, the account will be immediately closed and all associated data deleted.
• Tka11 never knowingly collects information from anyone under the age of 18.
• If parents believe their child is using tka11, please notify us immediately.

8 Third-Party Services

Tka11 works with a number of trusted third-party service providers to operate the platform. These providers may only use your data for the specific purpose they were engaged for:

• Payment Gateway: Mobile Banking, Nagad, Rocket — used solely for processing transactions.
• Game Software Provider: For game engine operation only — no personal data is involved.
• KYC Verification Service: Information is transmitted through secure channels for identity verification.
• Web Analytics: Used to measure site performance — all data is anonymized.

These third parties are bound by data processing agreements with tka11 and are required to comply with our privacy policy.

9 Privacy Policy Updates

Tka11 may update this privacy policy when necessary. For any changes, we will notify you through the following methods:

• The last updated date on this page will be revised accordingly.
• For significant changes, advance notice will be sent to your registered email address.
• A notification may be shown at your first login following any major updates.

Continued use of the site after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly.

10 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

Our data protection team is always on hand to answer any questions you have. Keeping your data safe is our responsibility, and we take it seriously.